Experienced Customer Service Representative with a strong focus on effective written and verbal communication. Skilled in active listening and adept at problem-solving analytically. Committed to enhancing customer experiences through service-oriented behaviors. Recognizes the importance of understanding customer desires and provides tailored solutions to foster loyalty
Experience: Less than 6 months
- Conducted outbound calls to potential leads, offering insurance quotes and transferring interested clients. - Maintained detailed call logs and supported the sales director with warm lead generation. - Used CRM and dialer systems to track prospects and follow up on inquiries.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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