Virtual Assistant|Digital Marketing Specialist|BPO PRO

As a Customer Support professional with 7 years of customer service experience and 3 years of admin staff experience, I am well-equipped to handle a wide range of customer inquiries and issues. My extensive experience in customer service has honed my communication and interpersonal skills, allowing me to provide high-quality support and build strong relationships with customers. In my role as an admin staff, I have developed strong organizational and administrative skills, which are essential to managing customer inquiries and ensuring that all customer issues are handled promptly and efficiently. I am familiar with various customer support software platforms and have experience using them to manage customer interactions and track customer feedback.

As a personal assistant with 7 years of customer service and 3 years of admin staff experience, I have developed a wide range of skills that are essential to providing effective support to executives and high-level professionals. My experience in customer service has equipped me with excellent communication and interpersonal skills, which are critical to building relationships and managing interactions with clients, vendors, and stakeholders. In my role as an admin staff, I have honed my organizational and administrative skills, which are crucial to managing schedules, coordinating meetings, and ensuring that all administrative tasks are completed accurately and on time. Additionally, I have developed a strong proficiency in various software applications, including Microsoft Word, Excel, and PowerPoint, which have enabled me to create high-quality presentations, reports, and other essential documents.

With my 7 years of customer service and 3 years of admin staff experience, I am confident in my ability to provide effective social media moderation services. Throughout my career, I have gained a deep understanding of the importance of customer service and have honed my communication and interpersonal skills. These skills are highly transferable to social media moderation, where clear and effective communication is critical to managing interactions with customers and followers. As an admin staff, I have also developed a keen eye for detail and a high level of organizational skills. These are essential qualities when managing social media platforms, as they require attention to detail when posting and scheduling content, monitoring comments, and ensuring that all activities are carried out according to brand guidelines.

As an Office and Administration professional, my tasks may include a wide range of responsibilities such as managing appointments and schedules, answering and directing phone calls, responding to emails and inquiries, maintaining and updating databases and records, creating and formatting documents and presentations, organizing and coordinating meetings and events, managing office supplies and inventory, and handling administrative tasks such as filing, scanning, and printing documents.