Customer Support | Admin Assistant | Social Media Specialist

Overview

Looking for full-time work (8 hours/day)

at $4.38/hour ($770.00/month)

Bachelor of Science in Nursing (Graduated 2009)

Last Active

April 28th, 2024 (5 days ago)

Member Since

July 13th, 2022

Profile Description

What exactly are you looking for? I might have the service you need.
1. Virtual Assistance (Administrative Support)
2. Customer Service (Phone, Chat, Email Support)
3. Facebook & Instagram Marketing (Management, Content Creation, Marketing, Strategic Plan)


VIRTUAL ASSISTANCE (ADMINISTRATIVE SUPPORT) / CUSTOMER SERVICE:

Are you overwhelmed by your business commitments, struggling to manage your tasks effectively? An experienced Virtual Assistant can step in to lend a hand, allowing me to take charge on your behalf. With over 11 years of experience in communication via email, chat, and phone, I can efficiently handle your responsibilities and hook up with relevant parties.

1. Managing Correspondence: Emails, answering phone calls, and responding to inquiries on behalf of the client or employer.
2. Calendar Management: Scheduling appointments, meetings, and events, and sending reminders to ensure that the client's calendar is organized and up-to-date.
3. Data Entry: Inputting and maintaining data in spreadsheets, databases, or other software systems as required by the client.
4. File Management: Organizing and managing digital files, documents, and records to ensure easy access and retrieval when needed.
5. Travel Arrangements: Making travel arrangements such as booking flights, hotels, rental cars, and preparing itineraries for business trips.
6. Research: Conducting online research on various topics as requested by the client, such as market trends, competitors, or product information.
7. Administrative Support: Providing general administrative support such as drafting documents, preparing presentations, and assisting with other tasks as needed.
8. Customer Service: Handling customer inquiries, complaints, or requests via email, chat, or phone in a professional and timely mUpgrade to see actual infoer.
9. Meeting Support: Coordinating virtual meetings, including setting up video conferencing software, sending out meeting invitations, and taking meeting minutes.
10. Billing and Invoicing: Generating invoices, tracking payments, and following up on overdue accounts to ensure timely payment.
11. Project Coordination: Assisting with project management tasks such as setting up project schedules, tracking progress, and coordinating with teaUpgrade to see actual infombers.

<8efe80624d780eba0c6493ec45140364>FACEBOOK AND INSTAGRAM MARKETING:

Let me be your all-in-one solution for achieving success in the dynamic realm of social media. I've got you covered every step of the way.

1. Social Media Management
2. Social Media Marketing
3. Social Media Content Curation & Creation (Graphics Design & Video Editing)
4. Social Media User Engagement (Organic & Paid)
5. Social Media Outreach
6. Social Media Basic Branding
7. Social Media Recognition/Awareness
8. Customer Service
9. Email & Chat Support
10. Sales Support

SOFTWARE EXPERIENCE
Scheduling Content:
1. Facebook Meta Business
2. Facebook Creator Studio
3. Hootsuite
4. Buffer

Project Management:
1. Trello
2. Asana

Graphics Design & Video Edit:
1. Canva
2. Figma
3. Photoshop
4. Premiere Pro
5. Capcut

SET OF SKILLS & COMPETENCIES:
1. Knowledgeable about the appropriate procedures of a Social Media Manager/Marketer's workflow.
2. Utilize the appropriate social media platform for the business to enhance business expansion.
3. Ensure the continuous activity of the business's social media accounts by actively managing them and interacting with the audience.
4. Familiar with the systematic approach of selecting and creating ideal content to efficiently advertise the business online that can be transformed into conversions.
5. Able to explore creative ideas.
6. Passionate About Staying Updated on Social Media Trends
7. Plan effective online marketing strategies, possessing a deep understanding of how to succeed in the digital marketplace.
8. Assess the effectiveness of the strategies by monitoring performance metrics and analytics.

With over a decade of experience in the Business Process Outsourcing (BPO) industry, I have a proven track record of excellence. This was acknowledged in 2022 when I was honored as Employee of the Year by my former employer, a testament to my exceptional performance and dedication to excellence.I am firmly confident that my skills and work ethic render me a valuable addition to any organization, and I am fully committed to upholding the same level of dedication and excellence in my future endeavors.


I'm available to start immediately. Let's talk soon.