Freelancer

I have experience working in the healthcare industry as an Insurance Verifications Specialist at Babylist and as a Provider Service Advocate at Optum/UnitedHealthcare. My responsibilities included verifying insurance eligibility and benefits, assisting providers with claims and authorizations, handling patient inquiries, and documenting information accurately using platforms like Zendesk and Nikohealth. I’m familiar with healthcare processes, insurance terms, and providing clear, professional support to both members and providers.

I have experience working in the healthcare industry as an Insurance Verifications Specialist at Babylist and as a Provider Service Advocate at Optum/UnitedHealthcare. My responsibilities included verifying insurance eligibility and benefits, assisting providers with claims and authorizations, handling patient inquiries, and documenting information accurately using platforms like Zendesk and Nikohealth. I’m familiar with healthcare processes, insurance terms, and providing clear, professional support to both members and providers.