Jomarie

CUSTOMER EXPERIENCE SPECIALIST /CUSTOMER SUPPORT & COLLECTIONS / TECH SUPPORT & BI

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Overview

Looking for any work (8 hours/day)

at $4.15/hour ($800.00/month)

Associates degree

Last Active

July 7th, 2026 (3 days ago)

Member Since

July 13th, 2022

Profile Description

Results-driven and highly adaptable professional with over 4+ years of experience managing high-volume digital workflows, customer escalations, and outbound phone campaigns for global brands, including Uber's Center of Excellence and Chase Bank. Proven track record in handling strict PII data confidentiality, managing complex CRM platforms, and building instant rapport with international clients. A winner of the prestigious Golden Ticket Award for Operational Excellence, I excel in fast-paced environments requiring rapid problem-solving, schedule coordination, and precise execution. Whether navigating warm sales leads, managing executive logistics, or delivering top-tier customer support, I bring a proactive, tech-savvy, and deeply empathetic approach to every task. Equipped with a dedicated, high-speed remote office setup, I am 100% available and ready to deliver immediate value to your team.

Core Expertise:
Customer Experience & Support: Inbound/Outbound escalations, high-touch client relations, and deep active listening.

Sales & Outbound Operations: Cold calling, warm lead management, appointment setting, and CRM data management.

Data & Confidentiality: Strict adherence to data compliance (PII masking), detail-oriented data entry, and info security.

Tools & Systems: Salesforce/CRM platforms, Avaya, Cisco, automated dialers, and advanced digital productivity tools.