Customer Service Representative | Quality Analyst

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

April 25th, 2024 (4 days ago)

Member Since

July 11th, 2022

Profile Description

Hello,

My name is Upgrade to see actual info Upgrade to see actual info, hailing from the Philippines, and I bring with me seven years of extensive experience in customer service, collections, and quality analysis.

During my tenure as a Collection Agent and Customer Service Representative, I adeptly managed both inbound and outbound calls from customers based in the US and UK. My responsibilities included addressing inquiries, issuing reminders regarding overdue balances through email correspondence, and coordinating payment arrangements. Through diligent efforts, I consistently exceeded monthly objectives, earning recognition as a top performer for several consecutive months. Leveraging my proficiency in financial analysis and meticulous attention to detail, I efficiently resolved issues, even amidst high-pressure scenarios.

I'm genuinely enthusiastic about the prospect of contributing to your esteemed company's success. With my dedicated desktop setup, noise-canceling headset, and reliable internet connection, I am well-prepared to provide exceptional service at all times.

I am available to commence work at your earliest convenience and am flexible for an interview at your preferred time. I eagerly anticipate the opportunity to discuss how my skills and experiences align with the needs of your team.

Best regards,

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