I've been working on BPO industry for almost a year now. I handled costumer service representative (Ticket Selling Platform Account) : I am talking for the customer who have some questions, inquiries and problem with their purchase.
Customer Service Representative (Healthcare account) : I created EOC for the patients medication by their doctors prescription ; If there is a lacking information on the fax form I do an outbound call to the doctors office for verifying and get some information needed to do the EOC . I also have some knowledge in Editing videos and Pictures. I used that skill in my You tube channel but since I pursuing my career as a call center agent I stop making videos .
Experience: Less than 6 months
Experience: Less than 6 months
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