A detail-oriented and goal-oriented Virtual Assistant and customer service advocate with an ample experience providing exceptional support ensuring projects are completed on time with extreme confidentiality. Strive in fast-paced virtual environments following established procedures and practices to exceed all Customer expectations. Experienced doing effective and organized environment which, I can excel at focusing time on providing top level client support, resolving issues and relationships to ensure loyalty and growth. I offer exceptional organizational and administrative skills combined with ensuring 100% customer satisfaction.
I have work as a Customer Service Representative for more than 1 year providing email, chat and phone support.
I have more than 1 year experience in Customer Service industry as an chat and email support to a lodging and travel company, also to a gaming company.
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If you’re also experiencing a high turnover, try looking inwards. Ask your team if there’s something that needs to change.
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