9ef40d 180bcd82d904

General Virtual Assistant & Experienced Customer Service Rep

99 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 30,000.00/month
( $550 USD )
EDUCATIONAL ATTAINMENT
Bachelor of Science in Hospitality Management
(Graduated 2020)
AVAILABILITY
40 hrs/wk
( $3.18 USD/hr )
EXPERIENCE OVERVIEW
Customer Service Representative for a Gaming and Travel account since 2021, Census Enumerator since 2020, Food Attendant since 2015 
BASIC INFORMATION
Age:
25
Gender:
Male
Location:
Pasig City, Metro Manila
Tests Taken:
IQ
Score:  118

DISC
Dominance:47%
Influence:31%
Steadiness:11%
Compliance:11%

English
 B2(Upper Intermediate)
Last Active:
August 13th, 2022 (2 days ago)
Member Since:
July 7th, 2022
SKILL SUMMARY

A detail-oriented and goal-oriented Virtual Assistant and customer service advocate with an ample experience providing exceptional support ensuring projects are completed on time with extreme confidentiality. Strive in fast-paced virtual environments following established procedures and practices to exceed all Customer expectations. Experienced doing effective and organized environment which, I can excel at focusing time on providing top level client support, resolving issues and relationships to ensure loyalty and growth. I offer exceptional organizational and administrative skills combined with ensuring 100% customer satisfaction.

WORKER SKILLS
TOP SKILLS
  • Data Entry
  • Excel
  • Personal Assistant
  • Quality Assurance
  • Research
  • Speaking
  • Writing
  • Lead Generation
  • Amazon Product Ads
  • Recording Audio
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Quality Assurance
  • Research
  • Transcription

English
EXPERIENCE

I have work as a Customer Service Representative for more than 1 year providing email, chat and phone support.

SKILL RATING
  • Speaking
  • Writing

Sales and Marketing
SKILL RATING
  • Lead Generation
  • Mobile Marketing
  • Sales Representative

Advertising
SKILL RATING
  • Amazon Product Ads

Graphics & Multimedia
SKILL RATING
  • Graphics Editing
  • Recording Audio

Customer Service & Admin Support
EXPERIENCE

I have more than 1 year experience in Customer Service industry as an chat and email support to a lodging and travel company, also to a gaming company.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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