Experienced BPO Professional with a rich history of over 4 years in the industry, specializing in customer support and satisfaction. My journey has equipped me with a keen understanding of client needs and a knack for delivering exceptional
My commitment to excellence extends beyond traditional office walls, as I embark on a freelancing/virtual job journey. As a self-driven and adaptable professional, I am ready to leverage my BPO expertise in a remote setting. My skill set includes effective communication, time management, and a passion for fostering positive customer relationships.
Whether it's managing virtual customer interactions, optimizing processes, or ensuring seamless communication in remote teams, I am eager to contribute my skills to your project. Let's collaborate to bring efficiency, satisfaction, and a touch of professionalism to your virtual workspace.
Connect with me to explore how my BPO background can be an asset in enhancing your freelancing or virtual job endeavors. Together, let's create success in the digital realm!
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 5 - 10 years
I've got over four years of experience as a Customer Service and Sales Representative (CSR), serving various industries including Logistics, Telecommunications, B2B, and Airline Accounts. I've had the chance to work with awesome companies like [TELUS INTERNATIONAL CORP, CONTACT SOLUTIONS , CONCENTRIX AND I-TECH GLOBAL BUSINESS SOLUTIONS ], where I've gained mad skills in managing customer inquiries, resolving issues efficiently, and driving sales through effective communication and relationship-building. My experience has equipped me with a solid foundation in understanding client needs, ensuring customer satisfaction, and contributing to the overall success of the teams I've been a part of. I am confident that my diverse skill set and proven track record make me a valuable asset in delivering exceptional customer service and driving sales growth.
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: Less than 6 months
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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