Virtual Assistant/Admin support

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

May 24th, 2023 (348 days ago)

Member Since

August 17th, 2015

Profile Description

Worked as a Nurse Account Advisor in one of the largest healthcare registries in California USA, CareLinx by Sharecare, for over a year and a half.Job Summary: - The Nurse Account Advisor (NAA) is in charge of overseeing a team of nurses as they provide healthcare services to patients and manage day-to-day operations.- Duties include scheduling nursing staff, managing profit margin, assisting in processing payroll &handling employment Upgrade to see actual infosential Job Functions: - Manage the booking of a healthcare worker- Handle both NAA inbound and outbound calls- Communicate (orally and written) clearly with all HCPs regarding their upcoming shifts, timesheets, and facility requirements- Document with accuracy any hcp interactions.- Manage and update trackers to monitor booking details- Build and nurture long-term relationships with HCPs to keep them picking up shifts with CareLinx- Negotiate hcp pay rates based on ceiling margin- Communicate hcp insights with cross-departmental teams- Re-engage inactive HCPsI have also worked as a customer service representative (Team of Experts) in one of the biggest telecom companies in the U.S.(T-mobile) for almost a year. My duties and responsibilities include answering customers' concerns and helping solve their issues about their bills,  connections, and everything that concerns their accounts.I also was a virtual assistant in a drop shipping company on eBay. My duties and responsibilities include but are not limited to;• Date entry - for returns, refunds, order replacement, tracking numbers, and monitoring of closed accounts• Customer service representative (chat/email support)• Processing purchase issues - manual fulfillment of orders also, I worked as an Administrative Assistant in one of the biggest Bus companies in Asia for 8 years. Toiled my way out to becoming the head of a particular section in the Accounting Department, I was able to hone multitasking skills and be able to cope with the busy environment. My duties and responsibilities include but are not limited to the following;• Interviewing/hiring applicants • Make an interoffice memorandum • Validating Trip Record • Submitting reports – this includes; ? Reports with regards to manning/personnel status in every department. ? Generates daily company revenue to be submitted in Excel form.? Make reports on delinquent employees.• Email and call handling• Customer service • Computing employees' benefits • Timekeeping• Attendance Monitoring• Event Organizing/HostingI am trainable, flexible, prolific, can easily get along well with my coworkers, can handle stress in a fast-paced environment, result oriented, keen to details, work hard - work smart kind of person, loves to embrace change and challenges to achieve greater heights and has a burning desire to help others.Should you hire me as part of your growing business, it would be a great honor. I would give my very best to achieve success not just for myself, but for the continuous improvement of your business.