Floraviel

Customer Support & Administrative Operations Specialist

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $2.48/hour ($480.00/month)

Bachelors degree

Last Active

July 3rd, 2026 (11 days ago)

Member Since

July 4th, 2022

Profile Description

Highly skilled Virtual Assistant and Customer Support Specialist with a strong background in administrative management, customer service, and remote operations. With over four years of experience, I have successfully handled scheduling, data management, call handling, and client communication, increasing efficiency and productivity across various teams. My expertise in Microsoft Office, CRM tools, and project management allows me to streamline operations and deliver top-notch support. Adaptable, detail-oriented, and committed to providing excellent service, I am eager to contribute my skills to help businesses grow and thrive.

Top Skills

Office and Administration » Adaptability

Experience: 2 - 5 years

Adaptability and time management are essential skills that allow me to handle shifting priorities, manage multiple tasks efficiently, and maintain productivity under pressure. By staying organized, adjusting to changes quickly, and prioritizing effectively, I ensure smooth workflow and consistent results in dynamic environments.

Office and Administration » Communication

Experience: 2 - 5 years

Possesses strong customer service skills, including effective communication, problem-solving, and the ability to handle inquiries efficiently. With experience in managing customer interactions, resolving complaints, and ensuring satisfaction, she excels at providing a positive and professional customer experience. Her ability to multitask, empathize, and adapt to different situations allows her to build strong client relationships and enhance overall service quality.

Office and Administration » Critical Thinking

Experience: 2 - 5 years

Demonstrates strong problem-solving and critical-thinking skills by effectively analyzing complex situations, identifying key issues, and developing strategic solutions. With a logical mindset and adaptability, she navigates challenges, makes informed decisions, and implements solutions that enhance productivity and overall success.

Other Skills

Project Management

Experience: 1 - 2 years

Office and Administration » Microsoft 365

Experience: 2 - 5 years

Office and Administration » Work Ethics

Experience: 2 - 5 years

Office and Administration » Teamwork

Experience: 2 - 5 years

Design » Graphic Design

Experience: Less than 6 months

Office and Administration » Data Analytics

Experience: 1 - 2 years

Office and Administration » Google Workspace

Experience: Less than 6 months

Basic Information

Age: 27

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: IQ
Score: 126: DISC
Dominance: 25
Influence: 53
Steadiness: 77
Compliance: 88: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”