Current Employment Status:

Hired Full Time on Mar 6, 2019

Customer Service

91 ID PROOF
Timeproof:
EXPECTED SALARY
Php 25,000.00/month ( $485 USD )
40 hrs/wk ( $2.8 USD/hr )
EDUCATION
High School Graduate
EXPERIENCE
3 years
CURRENT EMPLOYMENT STATUS
Hired Full Time on Mar 6, 2019.
BASIC INFORMATION
Age:
31
Gender:
Female
Tests Taken:
IQ
Score:  125

DISC
Compliance:6
Dominance:47
Influence:31
Steadiness:16

English
 C1(Advanced)
Last Active:
2019-09-16
Member Since:
2015-08-15
SKILL SUMMARY

I worked as a LEAD QUALIFIER for health insurance. We do outbound calls to pre-qualify customer then transfer to a live agent. I also worked for an insurance broker. My role there is to get around the gate keeper in order to talked to a human resource manager or anyone who is in-charge with the employee benefit, so that we can set up a phone call appointment. Before, that I worked as a Technical Service Representative for a TELECOM company where we do provide technical support to our customers by answering their questions or troubleshooting their problems in regards to internet connection, electronic devices, computer, laptops and mobile phones. We also do up selling whenever it's already out of our scope.And prior to that, I also work as Customer Service Representative for a prepaid mobile network. My role is to help them with phone activation, adding minutes to their prepaid phone and helping them to purchase new phones.

WORKER SKILLS
TOP SKILLS
  • Data Entry
  • Research
  • Speaking
  • Writing
  • Lead Generation
  • Sales Representative
  • Telemarketing
  • Desktop Applications
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Quality Assurance
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Marketing & Sales
SKILL RATING
  • Lead Generation
  • Sales Representative
  • Social Media Marketing
  • Telemarketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Bing Ads
  • Facebook Ads
  • Google AdWords

Software Development / Programming
SKILL RATING
  • Android development
  • Desktop Applications
  • Game development
  • iOS development
  • Software QA Testing

Customer Service & Admin Support
SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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DOES NOT Indicates skill level.

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