Virtual Assistant | Customer Service Specialist  

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

May 6th, 2024 (13 days ago)

Member Since

July 4th, 2022

Profile Description

Skills and Expertise:
• Proficient in customer service principles and practices, with a track record of providing exceptional support to clients.
• Excellent written and verbal communication skills in English.
• Skilled in managing customer inquiries and resolving issues promptly and courteously.
• Proficiency in using help desk software and CRM systems to track and manage customer interactions.
• Strong organizational and time management abilities to handle multiple tasks and prioritize effectively.
• Detail-oriented with a focus on accuracy and quality in all aspects of work.
• Experience with bookkeeping tasks, such as managing financial records and accounts payable/receivable.
• Proficient in using productivity tools such as Microsoft Office Suite, Google Workspace, and project management platforms.
• Adaptable and quick to learn new processes and tools.
• Experience in administrative tasks, such as email management, data entry, and document preparation.
• Familiarity with e-commerce platforms like Shopify, providing support to merchants, managing orders, and handling inquiries.

Experience:
In my previous roles, I have successfully managed customer inquiries, provided product information, processed orders, and resolved issues to ensure a positive customer experience. Additionally, I have handled bookkeeping tasks, maintaining accurate financial records and managing invoices.

Education:
With my Bachelor of Public Administration (pre-law) background, I have developed a comprehensive understanding of administrative processes and effective organizational management. 

Availability:
Can start immediately.

I am dedicated to providing exceptional customer service  and effective administrative support. With a combination of practical experience and a solid educational background, I am confident in my ability to contribute to the success of your business.

If you are in search of a versatile Virtual Assistant with expertise in customer service and bookkeeping, backed by a Bachelor of Public Administration education, I would be thrilled to discuss how I can support your business needs. Please reach out to me to explore potential collaboration and discuss your specific requirements.

Thank you for considering my profile. I look forward to the opportunity of working together.

All the best, 
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