- I normally communicate with the customers, solve problems, demonstrate patience and understanding, ensure customer satisfaction, and resolve customer complaints.
- I make sure to be responsive in a timely manner and communicate with them in a clear, easy-to-understand way to solve the problem.
- I mostly handled somebody who is frustrated or
- Clients and customers might ask several questions, be unhappy or ask you to repeat instructions several times. Patience is important to keep the conversation on track, remain personable and provide a positive experience.
- As a CSR, it is important to possess technical skills in order to effectively solve customer's issue.
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.