Sharmaine

 General Virtual Assistant / Customer Service Representative

80 ID PROOF
Verified
contact
mark as hired

Overview

Looking for part-time work (4 hours/day)

at $5.00/hour ($440.00/month)

Associates degree

Last Active

May 7th, 2024 (12 days ago)

Member Since

July 3rd, 2022

Profile Description

- I normally communicate with the customers, solve problems, demonstrate patience and understanding, ensure customer satisfaction, and resolve customer complaints.
- I make sure to be responsive in a timely manner and communicate with them in a clear, easy-to-understand way to solve the problem.
- I mostly handled somebody who is frustrated or Upgrade to see actual info is important that I understand and identify with the feelings of others and communicate accordingly.
- Clients and customers might ask several questions, be unhappy or ask you to repeat instructions several times. Patience is important to keep the conversation on track, remain personable and provide a positive experience.
- As a CSR, it is important to possess technical skills in order to effectively solve customer's issue.

Top Skills

Advertising » Facebook Ads

Customer Support » Sales Support

Office and Administration » Translation

Other Skills

Marketing » Social Media Management » Facebook marketing

E-Commerce » Inventory Management » Quality Control

Customer Support » Content Moderation/Management

Marketing » Social Media Management » Social Media Marketing

Marketing » Email Marketing

Customer Support

Customer Support » Technical Support

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Office and Administration » Personal Assistant

Basic Information

Age
31
Gender
Female
Website
Sign Up with Pro Account to View
Address
Valenzuela City, NCR
Tests Taken
IQ
Score:  132
DISC
Dominance: 29
Influence: 28
Steadiness: 36
Compliance: 7
English
B1(Intermediate)
Uploaded ID
Sign Up with Pro Account to View

“Two superstars...took my business into the realm”

Karen McDonald

SEE MORE REAL RESULTS

“I'm working with a very very talented person.”

- Austin L. Church

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »