I am a highly motivated and self-directed professional with over 6 years of experience delivering exceptional service to clients and customers globally. My primary objective is to foster strong relationships, resulting in heightened customer satisfaction, retention, and the establishment of enduring partnerships.
I specialize in efficiently resolving customer issues, adeptly managing complaints, and conducting thorough investigations.
In addition to my customer service prowess, my tenure as a Virtual Assistant showcased my dedication and proficiency. Responsibilities encompassed utilizing Xero as the primary tool for various tasks like invoice creation, credit notes application, bank reconciliation, and more.
Beyond work, my interests include online gaming (Defense of the Ancient 2), cooking, and music.
Highlights/Achievements:
Acknowledged as a top performer for consecutive months, I bring a proven record of excellence in elevating client contentment.
- I've excelled as a Virtual Assistant, swiftly advancing to a Team Lead role within four months, owing to my unwavering commitment and exceptional performance.
Experience: 6 months - 1 year
Basic Bookkeeping
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: 5 - 10 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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