Michelle

Rockstar Customer Service | Phones, emails, chats and SMS

80 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $5.00/hour ($440.00/month)

High school diploma

Last Active

April 26th, 2024 (18 days ago)

Member Since

June 29th, 2022

Profile Description

Seeking assistance in managing customer inquiries and issues?  

Hello, I'm Upgrade to see actual info, a committed and experienced Customer Service Specialist. With 7 years of experience in the field, I specialize in delivering exceptional support through phone, email, chat, and SMS. Let's collaborate to ensure a smooth and positive journey for your customers!  

Here is a list of tools that I am proficient in using: 
1. Salesforce 
2. Outlook 
3. Gmail 
4. Microsoft Teams 
5. Slack 
6. Jira Service Management 
7. Five 9 
8. Genesys Cloud 
9. Trello 
10. Google Docs/Sheets 
11. Microsoft Word, PowerPoint 
Upgrade to see actual infonva 
13. Zoom 
14. Google Meet.

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Phone Support

Office and Administration » Data Entry

Experience: Less than 6 months

Other Skills

Marketing » Social Media Management

Experience: Less than 6 months

Customer Support » Phone Support » English Speaking

Basic Information

Age
28
Gender
Female
Website
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Address
Valenzuela, Metro Manila
Tests Taken
IQ
Score:  104
DISC
Dominance: 45
Influence: 7
Steadiness: 14
Compliance: 34
English
C1(Advanced)
Uploaded ID
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