Ralvin
SaaS Customer Support & Billing Specialist | Virtual Assistant & Lead Generation
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.38/hour ($640.00/month)
Bachelors degree
Last Active
June 13th, 2026 (3 days ago)
Member Since
June 28th, 2022
Profile Description
Detail-oriented Virtual Assistant with experience in SaaS customer support, Stripe billing, and lead generation. Skilled at managing subscriptions, processing refunds, handling disputes, and maintaining organized data for smooth operations. Also experienced in B2C lead tracking, content creation, and workflow optimization, helping clients save time and make data-driven decisions.
Top Skills
Marketing » Social Media Management
Experience: Less than 6 months
Customer Support » Email Support
Experience: Less than 6 months
Customer Support » SaaS
Experience: Less than 6 months
Managed SaaS customer support emails, handled refunds, cancellations, free trials, and disputes via Stripe. Logged customer data and feedback in Google Sheets, tracked subscription status, and streamlined workflow reporting. Experienced in providing prompt, organized support to enhance client satisfaction.
Other Skills
Design » Graphic Design
Experience: Less than 6 months
Customer Support
Experience: Less than 6 months
Office and Administration » Email Management
Experience: Less than 6 months
Basic Information
- Age
- 27
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Dasmarinas, Cavite
- Tests Taken
- IQ
- Score: 118
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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