400 902ddd4fc81b8

Online Researcher/Content Writer/ Customer Service Associate

70 ID PROOF
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EXPECTED SALARY
Php 30,000.00/month
( $548 USD )
EDUCATIONAL ATTAINMENT
Bachelor of Arts In Language and Literature
AVAILABILITY
40 hrs/wk
( $3.17 USD/hr )
EXPERIENCE OVERVIEW
Content Writer since 2018 for my own Blog. Online Researcher and Customer Service Representative since 2021 for a BPO Company.
BASIC INFORMATION
Age:
23
Gender:
Female
Tests Taken:

DISC
Dominance:30%
Influence:29%
Steadiness:20%
Compliance:20%

Last Active:
December 3rd, 2022 (today)
Member Since:
June 27th, 2022
SKILL SUMMARY

My name is Upgrade to see actual info Upgrade to see actual info C. Upgrade to see actual info Upgrade to see actual info, I describe myself as a hard-working, reliable, and honest individual.
I am a highly talented, detail-oriented customer service advocate with over a year of experience providing exceptional support and ensuring projects are completed on time and with extreme confidentiality.
I started my career with a corporate company handling inbound calls, handling emails, live chat, and phones. My main role is to handle seller's and buyer's cases of an item not received and return issues, checking valid tracking numbers, reviewing details, and granting or denying the case. Task also included a step-by-step walk-through of cancellation of orders for buyers, listing limit explanation, and managing payment for sellers. Lastly, sending follow-up emails to the customers for their general queries about the cases and updating them on the status.
After then, I worked with another company as an online researcher. I also handled both inbound and outbound calls to set up an appointment with our clients. My task included collecting data such as business establishments' names, addresses, phone numbers, and proprietors. I gathered information from the web and organized it into Microsoft Excel, Google Spreadsheet, Importing PDF files to Microsoft Word.
In general experience, I have learned to be very organized, patient, understanding, and always positive at delivering whether good or bad news. I have learned to be analytical and a problem solver when it comes to handling different issues and finding the correct resolution efficiently.
Now, I want to step up and look for better opportunities while working at home. I am a fast learner when it comes to new tools navigation, product-specific training, and a terrific multi-tasker considering that I am a visual and kinesthetic learner.
I always strive to reach any goal of the company in line with their mission and vision. I can work anytime, any day. Also, can render overtime if needed.
If this qualification fits the job, Please don't hesitate to message me.

WORKER SKILLS
TOP SKILLS
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing
  • Lead Generation
  • Sales Representative
  • Social Media Marketing
  • Shopify
  • Content Management

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Sales and Marketing
SKILL RATING
  • Lead Generation
  • Sales Representative
  • Social Media Marketing

Web Development
SKILL RATING
  • Shopify

Webmaster
SKILL RATING
  • Content Management
  • Html

Graphics & Multimedia
SKILL RATING
  • Logo Design
  • Photoshop
  • Print Design
  • Shirt Design
  • Video Editing
  • Web page Design

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support

Professional Services
SKILL RATING
  • Medical Services

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