Jemaima

Customer Service|Technical Support|Lead Generation

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

High school diploma

Last Active

April 29th, 2024 (3 days ago)

Member Since

June 27th, 2022

Profile Description

I have worked in Customer Service for 4 years, where I have handled various tasks such as email, live chat, and inbound/outbound calls. I was promoted to the role of a subject matter expert within just six months. My primary objective has always been to provide the best possible customer experience and build strong client relationships. Currently, I am searching for a long-term opportunity in a workplace where I can grow professionally, always striving to put in extra effort and ensuring the quality of my work is exceptional. I am familiar with different platforms such as Slack, Zoom, Zendesk, Talkdesk, Google Sheets, Excel, Outlook, and Avaya. With my experience in customer service, I can use my insights and expertise to comprehend how both elements play a vital role in a business's success.

Top Skills

Customer Support

Experience: 2 - 5 years

Customer Support » Phone Support

Experience: Less than 6 months

Office and Administration » Data Entry

Experience: 1 - 2 years

Other Skills

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Technical Support

Experience: 6 months - 1 year

Office and Administration » Microsoft Excel

Experience: 1 - 2 years

Customer Support » Phone Support » English Speaking

Experience: Less than 6 months

Basic Information

Age
24
Gender
Female
Website
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Address
Mandaue City, Cebu City
Tests Taken
DISC
Dominance: 49
Influence: 20
Steadiness: 18
Compliance: 14
Uploaded ID
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