Gemma
CSR / Lead Generation / Appointment Setter / QA Analysts
Overview
Looking for full-time work (8 hours/day)
at $4.00/hour ($704.00/month)
Associates degree
Last Active
April 29th, 2024 (15 days ago)
Member Since
June 27th, 2022
Profile Description
Order Placer to the restaurants for the customers. (With chat and
Gather and Audit agents’ call recordings and make sure that the quality service is being applied and maintained Conducts huddle, one on one coaching, and awards agents who perform well with the QA score.
Communicate with the Operation Managers the improvements and team’s performance every End of the Week and at End of the Month.
Schedule them an appointment to provide service. Dispatch Technician to cater to the technical needs of customers.
Reply to customers’ inquiries via Chat/Email and process returns and replacements of items. Used Zendesk, GoHighLevel, Shopify, Shiphero, and Stripe in processing orders.
Top Skills
Customer Support
Customer Support » Email Support
Office and Administration » Transcription
Other Skills
Marketing » Email Marketing
E-Commerce » Inventory Management » Quality Control
Customer Support » Social Media Moderation
Customer Support » Phone Support » English Speaking
Marketing » Social Media Management » Instagram marketing
Real Estate » Appointment Setting
Real Estate » Lead Generation
Customer Support » Forum/Community Moderation
Customer Support » Content Moderation/Management
Customer Support » Sales Support
Marketing » Direct Mail Marketing
Marketing » Youtube Marketing
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sur
- Tests Taken
- IQ
- Score: 124
- DISC
- Dominance: 34%
- Influence: 20%
- Steadiness: 23%
- Compliance: 23%
- English
- B2(Upper Intermediate)
- Uploaded ID
- Sign Up with Pro Account to View
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