Nurse / Quality Assurance Specialist / Customer Service Rep

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

May 8th, 2024 (11 days ago)

Member Since

June 27th, 2022

Profile Description

• Highly skilled in providing information regarding products and services of the company.
• In-depth knowledge of taking orders, compute charges, and administer billing or payments.
• Hands-on experience in reviewing, updating, or making changes to customer accounts.
• Track record of listening and responding to customers’ needs and concerns.
• Able to handle returns and complaints effectively.
• Demonstrated ability to record details of client contacts and service history.
• Proven ability to determine answers and solutions quickly.
• Exceptional talent for handling irate and angry customers.
• Demonstrated ability to take customer phone calls professionally and courteously.
• Knowledge of liaising internal departments in order to clarify and gather information to respond to customer inquiries.
• Unique talent for determining customer needs through effective questioning and research.
• Able to maintain basic knowledge of company procedures, product information, and online resource tools.
• Known for organizing and participating in activities designed to improve customer satisfaction and business performance.
• Eager to work collaboratively in order to attain customer service goals.