Danica
Virtual Assistant | Customer Service Expert | SEO Assistant
Overview
Looking for full-time work (8 hours/day)
at $7.00/hour ($1,232.00/month)
Bachelors degree
Last Active
April 7th, 2024 (26 days ago)
Member Since
June 24th, 2022
Profile Description
General Administrative Assistant
Customer Service Representative
SEO Assistant
I helped clients manage their day to day business by providing excellent administrative assistance and industry leading customer service approach to ease the morbid parts of their business.
My mission is to help my clients win back their precious time by providing exceptional administrative support to streamline their workflows.
As a Virtual Assistant for over 5 years, I spearheaded special projects such as processing mortgage loans, create financial literacy and real estate educational content and videos, and solving problems efficiently. I also have a 19 months of experience as a Customer Service Representative where I handle phone and
I have a diverse skill set that includes data entry,
I am passionate and have a sense of responsibility to take initiative. I am dedicated and a person with integrity.
Top Skills
Customer Support » Phone Support
Experience: 1 - 2 years
Maintained a strong industry leading customer service approach and solved more than 50 calls per day resulting in a strong customer satisfaction rating of 95%.
Office and Administration » Data Entry
Experience: 1 - 2 years
Compiled and input confidential data accounts of every client with accuracy and a keen attention to detail.
Office and Administration » Email Management
Experience: 1 - 2 years
Provide administrative support such as answering emails, email management, calendar management and research about Real Estate Investment.
Other Skills
Video Editing
Experience: 2 - 5 years
Spearheaded in creating more than 10 educational videos about Real Estate Investments using Sony Vegas software. This tool was referred by my client in making educational videos.
Customer Support » Email Support
Experience: 2 - 5 years
Provided prompt support with a professional and friendly attitude in guiding step-by-step solutions to every customer's concerns about the products and services.
Customer Support » Technical Support
Experience: 1 - 2 years
Customer Support for a telco company handling phone and email support. I delivered prompt support to every customer queries regarding internet and phone issues and guiding them in fixing their technical problems. I solved more than 50 technical calls per day and reached an excellent KPI record.
Customer Support » Phone Support » English Speaking
E-Commerce » Inventory Management » Quality Control
Human Resources
Design » Adobe » Photoshop
Office and Administration » Transcription
Office and Administration » Translation
Experience: 1 - 2 years
Office and Administration » Microsoft Excel
Office and Administration » Travel Planning
Design » Logo Design
Experience: Less than 6 months
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao Del Sur
- Tests Taken
- IQ
- Score: 127
- DISC
- Dominance: 30%
- Influence: 19%
- Steadiness: 42%
- Compliance: 9%
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
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