Don

Virtual Assistant | Chat Support Specialist | Social Media Manager | Graphic Lay

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $3.98/hour ($768.00/month)

High school diploma

Last Active

June 24th, 2026 (today)

Member Since

June 23rd, 2022

Profile Description

I'm a Virtual Assistant with 3+ years of hands-on experience in chat
support, community moderation, and administrative work — and I actually
enjoy the fast-paced, high-volume stuff that burns other people out.

My most recent role was as a Chat Sales Specialist where I converted
inbound leads into paying clients through real conversations, not scripts.
Before that, I spent nearly two years moderating ---------- and Telegram
communities with up to 150,000 members — handling 200+ messages per shift,
across 3–5 servers, during a single 8-hour shift. I know what it means to
stay sharp under pressure.

Outside of support work, I design graphics (Canva, Photoshop, CorelDraw),
manage social media content, and have hands-on experience with GoHighLevel,
Shopify, and AI tools like ChatGPT and Claude for content and workflow
support.

I'm full-time available and flexible across US, UK, and AU time zones. If
you need someone reliable who hits the ground running — let's talk.

Top Skills

Customer Support » Chat Support

Experience: 1 - 2 years

Handled 200+ chat interactions per shift across Discord, Telegram, and email — maintaining under 5-minute response times and resolving issues on first contact whenever possible. Experienced with community SOPs, escalation workflows, and high-pressure queue management.

Customer Support » Social Media Moderation

Experience: 1 - 2 years

Moderated Discord and Telegram communities of 50,000–150,000 members, handling 200+ messages per shift across 3–5 servers simultaneously. Real-time support, SOP compliance, and consistent response times under 5 minutes — all maintained during full 8-hour remote shifts.

Other Skills

Marketing » Social Media Management

Experience: 6 months - 1 year

Managed and grew personal brand pages on Facebook, Instagram, and LinkedIn — handling content creation, scheduling, and audience engagement. Designed all graphics using Canva, Photoshop, and CorelDraw, and automated posting and comment responses through GoHighLevel for consistent output.

Design » Graphic Design

Experience: 2 - 5 years

Created social media graphics, banners, and promotional materials for clients and personal projects using Canva, Photoshop, and CorelDraw. Delivered client-approved designs within 1–2 revision cycles and cut turnaround time by 20% through reusable templates and streamlined workflows.

Customer Support » Technical Support

Experience: 1 - 2 years

Provided first-contact technical and product support for large digital marketing communities. Diagnosed issues, walked users through solutions via chat, and escalated complex cases efficiently — all while keeping conversations calm, clear, and on-brand.

Marketing » Sales

Experience: Less than 6 months

Converted inbound chat leads into paying clients through personalized, trust-based conversations — consistently hitting monthly targets. Adapted messaging in real time based on customer behavior across both cold and warm leads.

Basic Information

Age: 25

Gender: Male

Website: Sign Up with Pro Account to View

Address: Panabo City, Davao del Norte

Tests Taken: IQ
Score: 115: DISC
Dominance: 33%
Influence: 29%
Steadiness: 17%
Compliance: 21%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”