Experienced professional with a strong background in telemarketing and appointment setting across various industries, including cleaning services, janitorial services, hood cleaning, landscaping, and roofing services. Skilled in building client relationships, generating leads, and scheduling high-value appointments. Proficient in using multiple CRM platforms such as HubSpot, GoHighLevel, Salesforce, and
Experienced as a Policy Renewal Representative at Chrysalis Insurance Agency, the primary focus was on facilitating smooth policy renewals for clients. This involved effective communication with insured individuals, providing detailed explanations regarding premium changes, and sourcing competitive quotes from various insurance carriers. Proactively addressing client inquiries and concerns, I ensured timely delivery of quotes, followed by efficient management of payment information upon client approval.
I have 6 years of experience working in national general insurance, specifically in outbound call customer service representing mortgage clients. In my previous role, I assisted with hazard dwelling fire, single-family homes, condominiums, flood, unit owner's commercial policy, and mobile home policy. Additionally, I am able to interpret documents such as declaration pages, bill endorsement letters, and other mortgage-related documents. I also have experience accessing agent and carrier websites.
Inbound Calls Customer service assisting US-based customers purchasing online phones and airtime minutes-assisting the customers by activating mobile phones-assist troubleshooting.-Appointment Setter / Called calling US Magazine Publishing company.-Draftsman using AutoCAD Software, Sketchup Pro For 3D rendering and V-ray rendering, -2D Home Sketch Specialist, using Rapid Sketch for insurance home inspection insurance appraisal.-Freelance
Experience: 1 - 2 years
Experienced in making outbound calls, qualifying leads, and setting appointments while using HubSpot CRM to manage contacts, track follow-ups, and monitor sales pipelines. Skilled in client engagement, lead nurturing, and supporting business growth through effective communication.
Experience: 1 - 2 years
Experienced in making outbound calls, qualifying leads, and setting appointments while using HubSpot CRM , Salesforce, go high GoHighLevel to manage contacts, track follow-ups, and monitor sales pipelines. Skilled in client engagement, lead nurturing, and supporting business growth through effective communication.
Experience: 6 months - 1 year
Experienced in making outbound calls, qualifying leads, and setting appointments while using HubSpot CRM , Salesforce, go high GoHighLevel to manage contacts, track follow-ups, and monitor sales pipelines. Skilled in client engagement, lead nurturing, and supporting business growth through effective communication.
Experience: 1 - 2 years
Autocad Operator
Experience: 6 months - 1 year
Creating Video Content
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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