Erica

Customer Service Representative | Expert Level

55 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Associates degree

Last Active

April 28th, 2024 (16 days ago)

Member Since

June 21st, 2022

Profile Description

I am dedicated to driving results through strategic lead generation techniques and leveraging a diverse skill set to maximize opportunities for your business. I bring a unique blend of skills and expertise to the table to help you achieve your lead generation goals.
Key Skills:
-DATA ANALYSIS and RESEARCH - Adept at market research and data analysis to identify target audiences and understand their needs and preferences.


-LEAD NURTURING - Skilled in developing lead nurturing workflows and automation to keep potential customers engaged throughout the sales funnel. I understand the importance of building relationships to convert leads into loyal customers.

- Proficient in Customer Relationship Management (CRM) software like Salesforce, HubSpot, or Zoho CRM, enabling me to efficiently manage and track leads throughout their journey.

- EMAIL MARKETING- Adept at creating effective email campaigns that resonate with leads and move them closer to a buying decision. I can segment lists and personalize messages to enhance engagement.

-COMMUNICATION SKILLS - Strong written and verbal communication skills, enabling effective outreach and engagement with potential clients.

- ADAPTABILITY-
In the ever-evolving world of lead generation, I am quick to adapt to new technologies, trends, and tools, ensuring your business remains competitive.

If you're seeking a Lead Generation Specialist who can harness these skills to drive growth, optimize your sales processes, and deliver a steady stream of high-quality leads, let's connect. Together, we can propel your business to new heights and achieve your lead generation objective

Top Skills

Marketing » Email Marketing

Experience: Less than 6 months

Customer Support » Sales Support » Lead Generation

Experience: Less than 6 months

Office and Administration » Data Entry

Experience: Less than 6 months

Other Skills

Customer Support » Phone Support

Experience: 2 - 5 years

Being part of an escalation team requires to support our frontline agents.

Office and Administration » Microsoft Excel

Experience: 2 - 5 years

I do have a basic knowledge using microsoft excel since we are also required to submit end of day report to our team manager.

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

I've been working in a bpo industry for almost 5 years. It is required for us to speak in english during work hours.

SEO » Keyword Research

Experience: Less than 6 months

Customer Support » Email Support

Experience: Less than 6 months

Basic Information

Age
24
Gender
Female
Website
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Address
Lipa City, Batangas
Tests Taken
IQ
Score:  123
DISC
Dominance: 18%
Influence: 16%
Steadiness: 35%
Compliance: 31%
English
C2(Advanced/Mastery)
Uploaded ID
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