Experienced in Magento, Shopify ,Zendesk

Age:

30

Gender:

Female

Location:

Taguig City, NCR

Tests Taken:

IQ
Score:  105

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DISC

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Dominance:	42
Influence:	28
Steadiness:	25
Compliance:	5

English
 C2(Advanced/Mastery)

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Last Active:

March 18th, 2023 (8 days ago)

Member Since:

June 21st, 2022

I have been working as a freelancer since 2021. I have worked in eCommerce as a fulfillment and administrative assistant, handling disputes and product inventory and and providing resolution to my outmost capacity.  I also have experience in customer care working in a call center environment for about a year.
Equipped with technical skills and can provide quality customer service. A fast learner and can easily adapt to a fast-paced environment.
Familiar with major customer care software, conflict resolution, and possess a positive attitude. I pride myself on being extremely professional and aim to always deliver a job well before a deadline. I am proud of my personable yet professional manner and possess excellent written and conversational communication skills.
I look forward to working with you and helping you streamline your tasks to improve your business' productivity and growth.

Specializes in handling the technical concerns of the customers for their DSL internet
service.
 Specializes in giving quality service and satisfaction to our consumers.
Providing solutions and instructions to customers as clearly as possible
Specializes in giving options for customers to maximize the service we provide.

Knowledge in Microsoft Office Application Google Workspace Application, online research and using windows and Mac , Magento, Shopify, Zendesk, 

TOP SKILLS

• Admin Assistant

• Appointment Setter

• Data Entry

• Email Management

• Event Planner

• Excel

• Personal Assistant

• Project Coordinator

• Research

• Transcription

Office & Admin (Virtual Assistant)

EXPERIENCE

I HAVE EXPERIENCE OF DEALING WITH CLIENTS AND CUSTOMERS IN A MANNER I HAVE EXPERIENCE COLLABORATING WITH OTHER PEOPLE AS A TEAM TO ACHIEVE & EXPERIENCE OF PROBLEM SOLVING AND COMPLETING THE TASK UNDER PRESSURE. IM AN ALL-AROUND ASSISTANT IN MY PAST JOB I BELIEVE MY SKILLS AND EXPERIENCE CAN HELP YOUR COMPANY LOTS OF POSITIVE WINS BY PROVIDING AN EXCEPTIONAL SERVICE.

SKILL RATING

• Admin Assistant

• Appointment Setter

• Data Entry

• Email Management

• Event Planner

• Excel

• Human Resource Management

• Personal Assistant

• Project Coordinator

• Quality Assurance

• Recruitment Assistant

• Research

• Transcription

• Travel Planning