Overview
Looking for part-time work (4 hours/day)
at $2.00/hour ($176.00/month)
Bachelors degree
Last Active
April 27th, 2024 (15 days ago)
Member Since
June 19th, 2022
Profile Description
Manages and oversees the activities of a team of Customer Service Representatives, ensuring that each individual performs at par with the standards set by the company and the client.
Monitors the performance of each tea
Regularly performs tasks related to team management (i.e. coaching and mentoring, performance feedback-giving), as well as data reporting on the team’s performance.
Performs administrative duties for the team (i.e. payroll templates); Motivates agents to perform at their maximum capacity in order to fulfill professional growth targets, enhance the productivity of the account, and the overall profitability of the company.
Top Skills
E-Commerce » Inventory Management » Quality Control
Customer Support
Customer Support » Phone Support
Other Skills
Customer Support » Technical Support
Customer Support » Content Moderation/Management
Office and Administration » Data Entry
Customer Support » Phone Support » English Speaking
Human Resources
Real Estate » Appointment Setting
Customer Support » Email Support
Office and Administration » Transcription
Office and Administration » Translation
Office and Administration » Microsoft Excel
Office and Administration » Email Management
Office and Administration » Personal Assistant
Basic Information
- Age
- 43
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Mandaue City, Cebu
- Uploaded ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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From Diagnosis to Dream Career: Ellaine’s Inspiring Story
Ellaine’s life took an unexpected turn at just 19, she was diagnosed with type one diabetes during her college years, studying speech pathology.
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