Virtual Assistant / Customer Service

Overview

Looking for full-time work (8 hours/day)

at $5.11/hour ($900.00/month)

Bachelors degree

Last Active

January 28th, 2023 (471 days ago)

Member Since

June 19th, 2022

Profile Description

I am a graduate with a bachelor’s degree in Education majoring in Social studies. I started working as a Customer Service agent in one of the BPO companies here in Bacolod back in 2007. I handled outbound and inbound calls. I was also promoted as a Quality Assurance Specialist wherein I was tasked to listen to agent's calls and do some coaching. I was also given an opportunity to work in Singapore last 2014 as a clinic receptionist for 3 years. When I returned to the Philippines last 2017 I started working as a freelancer. I became a sales executive assistant for 1 year. I was tasked to sell high-end televisions to hotels and elite customers. I also do invoices for customer's orders, answer phone inquiries, and call back customers for order verification. After that, I worked for 4 years in a subscription company wherein we cater to dog toys and treats. We do emails and chats. We provide shipping info, refund, order inquiry, saves, and cancellations. 
I’m very patient. I always keep my cool especially if I have irate customers. I also know how to listen to my customers or to whoever I’m talking to. I’m flexible and always think outside the box. I believe that I am a good fit since I am trainable, honest, and hard working.