- Been working as a Customer Service Representative and Technical support for 8 years both voice and non-voice.
- Virtual Assistant - Sales/Phone Associate
Primary obligations/Qualifications:
- Provide pricing/quotes to customers.
- schedule appointments and update task calendar.
- sent out receipts and processed payments.
- update and maintain CRM
- update files and respond to customers via chat and
- answering queries and making sure all concerns of the customers are handled promptly.
- I worked in customer service for financial accounts - checking/savings accounts and credit cards.
- I worked as a travel account specialist - making hotel and car reservations.
- I also work as an appointment/schedule setter for an Australian internet service account.
- I possess problem-solving skills, clear communications skills, and technical skills.
- I know different telephone systems and software tools
used in the BPO industry.
- I also know MS Office such as MS Word and MS PowerPoint.
- I know
- I know Google Workspace: Google Drive, Google Form, Google Calendar, Google Docs, and Google Sheets.
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.