Rachelle

Customer Service and Executive Assistant | Technical Support

55 ID PROOF
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

April 24th, 2024 (11 days ago)

Member Since

June 19th, 2022

Profile Description

- Been working as a Customer Service Representative and Technical support for 8  years both voice and non-voice.
- Virtual Assistant - Sales/Phone Associate  

Primary obligations/Qualifications:

- Provide pricing/quotes to customers.
- schedule appointments and update task calendar.
- sent out receipts and processed payments.
- update and maintain CRM
- update files and respond to customers via chat and email.
- answering queries and making sure all concerns of the customers are handled promptly.
- I worked in customer service for financial accounts - checking/savings accounts and credit cards.
- I worked as a travel account specialist - making hotel and car reservations.
- I also work as an appointment/schedule setter for an Australian internet service account.
- I possess problem-solving skills, clear communications skills, and technical skills. 
- I know different telephone systems and software tools
used in the BPO industry. 
- I also know MS Office such as MS Word and MS PowerPoint.
- I know email management, travel management, calendar management, and social media management.
- I know Google Workspace: Google Drive, Google Form, Google Calendar, Google Docs, and Google Sheets.

Top Skills

Customer Support

Other Skills

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Marketing » Copywriting

Marketing » Content Creation » Creative Writing

Marketing » Content Creation » eBook Writing

Marketing » Content Creation » Technical Writing

Advertising » Facebook Ads

Customer Support » Social Media Moderation

Customer Support » Content Moderation/Management

Customer Support » Sales Support

Office and Administration » Translation

Basic Information

Age
35
Gender
Female
Website
Sign Up with Pro Account to View
Address
Tests Taken
IQ
Score:  125
DISC
Dominance: 27%
Influence: 26%
Steadiness: 14%
Compliance: 33%
English
C2(Advanced/Mastery)
Uploaded ID
Sign Up with Pro Account to View

“Some...have been around for about 2 years with us now!”

Spencer Carlson

SEE MORE REAL RESULTS

“My life has gotten so much better. It changed my life, and I know it can change yours”

- Lukas Rohler

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »