Kyle

E- Commerce VA | Customer Support | Social Media

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Overview

Looking for full-time work (8 hours/day)

at $5.58/hour ($1,075.20/month)

Bachelors degree

Last Active

June 25th, 2026 (today)

Member Since

June 18th, 2022

Profile Description

Hi, I’m Kyle. I have over two years of experience in customer support, handling voice and email support for U.S. accounts such as Google Nest and Comcast. In these roles, I assisted customers with technical troubleshooting, account concerns, and service inquiries while maintaining strong performance metrics like AHT, CSAT, and First Call Resolution. I also worked as an email support specialist for an e-commerce company, where I handled order concerns, returns, refunds, and shipment tracking while managing a high-volume inbox. I’m comfortable using CRM systems, handling customer concerns professionally, and working in fast-paced environments. I’m detail-oriented, reliable, and always focused on providing clear solutions and positive customer experiences.

Top Skills

Customer Support

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Other Skills

Design » Adobe » Illustrator

Customer Support » Technical Support

Customer Support » Phone Support » English Speaking

Marketing » Youtube Marketing

Marketing » Email Marketing

Marketing » Social Media Management » Facebook marketing

Marketing » Social Media Management » Instagram marketing

Design » 3D Design » 3D autocad

Customer Support » Sales Support

Marketing » Video Marketing

Marketing » Social Media Management » Social Media Marketing

Office and Administration » Personal Assistant

Basic Information

Age
26
Gender
Male
Website
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Address
Davao City, Davao del Sur
Tests Taken
DISC
Dominance: 45
Influence: 7
Steadiness: 27
Compliance: 22
English
C2(Advanced/Mastery)
Government ID
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