Customer Support Specialist

Overview

Looking for full-time work (8 hours/day)

at $7.10/hour ($1,249.60/month)

Bachelor of Science in Information Technology

Last Active

April 25th, 2024 (11 days ago)

Member Since

June 18th, 2022

Profile Description

Hi, I’m a virtual assistant with over ten years of customer support experience. I can help you with the following:Customer support: I can provide excellent customer service via email and chat using tools like Zendesk, Freshdesk, Intercom, and more. I can handle inquiries, complaints, feedback, and other issues professionally and empathetically.Project management: I can manage your projects and tasks using tools like ClickUp, Asana, Trello, and more. I can create and maintain workflows, assign tasks, track progress, and report on results.Email marketing: I can create and maintain email campaigns using tools like ActiveCampaign, Mailchimp, ConvertKit, and more. I can set up and optimize automation, segments, tags, and triggers to increase conversions and retention.AI tools: I can use various AI tools to improve my productivity and efficiency. I can use tools like ClickUp AI, Grammarly, Copyscape, Loom, and more to generate content, check grammar, avoid plagiarism, record videos, and more.I have a proven track record of delivering high-quality work on time and within budget. I have worked with clients from different industries and niches, such as e-commerce, education, health and wellness, travel, and more. I am reliable, hardworking, and detail-oriented, always striving to exceed your expectations. I am also a fast learner who can adapt to new tools and systems quickly. I have excellent communication skills, and I am fluent in English.I would love to work with you and help you grow your business. If you are interested in hiring me, please message me, and let’s discuss your project details.Thank you for reading my overview, and I hope to hear from you soon.