0eb c1 48ddd09f4280

General VA |Customer Service

99 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 35,000.00/month
( $648 USD )
EDUCATIONAL ATTAINMENT
Associates degree
AVAILABILITY
40 hrs/wk
( $3.75 USD/hr )
EXPERIENCE OVERVIEW
5 years in Customer Service
BASIC INFORMATION
Age:
27
Gender:
Female
Location:
City of Bacoor, PROVINCE OF CAVITE
Tests Taken:
IQ
Score:  127

DISC
Dominance:9%
Influence:25%
Steadiness:44%
Compliance:22%

English
 C1(Advanced)
Last Active:
June 24th, 2022 (7 days ago)
Member Since:
June 17th, 2022
SKILL SUMMARY

Customer Service
Time and Priority Management
Multi-tasking and Quick Learner
Interpersonal Skills and Critical Thinking
Knowledgeable with MS Windows
Conflict Resolution
Exceptional communication skills and Computer Literate
Experienced with Zendesk, Slack and Amazon Workspace

WORKER SKILLS
TOP SKILLS
  • Data Entry
  • Email Management
  • Quality Assurance
  • Transcription
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Copywriting
  • Editing Proofreading
  • Technical Writing
  • Community Forum Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have studied English since I was a child. I worked with Business Process Outsourcing industry or Call Center for 5 years. I handled international accounts and assisted customers via phone, chat and email.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Sales and Marketing
SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Craigslist Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Mobile Marketing
  • Private Blog Network
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing
  • YouTube Marketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Bing Ads
  • Creative advertising
  • Facebook Ads
  • Google AdWords
  • Instagram Ads
  • Media Buys
  • Other Ad Platforms
  • Scientific advertising
  • Youtube Ads

Web Development
SKILL RATING
  • AngularJS
  • ASP.NET
  • ClickFunnels
  • Drupal Development
  • Infusionsoft
  • Javascript
  • Joomla Development
  • Laravel
  • Magento
  • Mysql
  • Node.js
  • Optimizepress
  • PHP
  • React
  • Ruby on Rails
  • Shopify
  • VueJS
  • WooCommerce
  • Wordpress Development

Webmaster
SKILL RATING
  • Content Management
  • Cpanel
  • Css
  • Drupal
  • Ecommerce / Shopping Carts
  • Google analytics
  • Html
  • Joomla
  • Managing Servers
  • PSD to HTML
  • Webmaster Tools
  • Wordpress

Graphics & Multimedia
SKILL RATING
  • 3D Modeling
  • Adobe Indesign
  • Animation Specialist
  • Autocad
  • Graphics Editing
  • Illustrator
  • Logo Design
  • Photoshop
  • Print Design
  • Recording Audio
  • Shirt Design
  • User Interface Design
  • Video Editing
  • Web page Design

Software Development / Programming
SKILL RATING
  • Android development
  • C#
  • Desktop Applications
  • Game development
  • iOS development
  • Python
  • Software QA Testing

Finance & Management
SKILL RATING
  • Accounting
  • Bookkeeping
  • Business Plans
  • Financial Analysis
  • Financial Forecasting
  • Financial Management
  • Inventory Management
  • Investment Researching
  • Payroll
  • Quickbooks
  • Strategic Planning
  • Tax Preparation
  • Xero

Customer Service & Admin Support
EXPERIENCE

I have 5 years experience with Customer Service. I've worked on accounts such as financial, technical and retail.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Professional Services
SKILL RATING
  • Architectural and Engineering Services
  • Legal Services
  • Medical Services
  • Real Estate Services

Project Management
SKILL RATING
  • Design Project Management
  • Marketing Project Management
  • Other Project Management
  • Software Development Project Management
  • Web Development Project Management
  • Writing Project Management

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