Junaida

Virtual Assistant | Educator

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Overview

Looking for full-time work (8 hours/day)

at $5.77/hour ($1,116.80/month)

Bachelors degree

Last Active

June 30th, 2026 (18 days ago)

Member Since

June 16th, 2022

Profile Description

Hello! I'm a versatile professional with experience in customer service, administrative support, education, and technical support. Over the years, I have developed strong organizational, communication, problem-solving, and customer relationship skills that allow me to adapt quickly to different roles and work environments.

My professional experience includes:

• Customer Service Representative (eBay Escalations)
- Investigated buyer and seller disputes
- Reviewed claims and supporting documents
- Resolved escalated customer concerns while maintaining service quality standards

• Office Assistant (College of Education)
- Managed clerical and administrative tasks for a college dean's office
- Processed undergraduate and postgraduate grades through the institution's grading system
- Assisted in postgraduate enrollment and academic documentation

• Part-Time College Instructor
- Designed course syllabi and instructional materials
- Facilitated classroom instruction and student assessments
- Computed and managed student grades and records

• Public School Teacher
- Handled advisory classes and classroom management
- Developed lesson plans aligned with curriculum standards
- Prepared assessments and monitored student performance
- Maintained academic records and reports

• Technical Service Representative
- Assists customers with network migration, device upgrades, and replacements
- Provides troubleshooting support for mobile devices and related services
- Ensures smooth customer transitions during network-related changes

Through these roles, I have become highly skilled in administrative support, documentation, customer communication, data management, problem-solving, and task organization. I am proficient in working independently, managing multiple responsibilities, and maintaining professionalism in fast-paced environments.

I am now seeking remote opportunities where I can contribute my diverse skill set, continue learning, and support businesses in achieving their goals while maintaining a productive and balanced work environment.

I am reliable, detail-oriented, adaptable, and committed to delivering high-quality work with minimal supervision.

Basic Information

Age
30
Gender
Female
Website
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Address
Lapu-Lapu, CEBU
Tests Taken
None
Government ID
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“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”

Tyler Gies

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