Medical Administrative Assistant

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

April 25th, 2024 (9 days ago)

Member Since

June 13th, 2022

Profile Description

Dedicated and detail-oriented Medical Administrative Assistant with a strong background in practitioner support, medication management, and patient support. Experienced in maintaining the seamless operation of medical practices by efficiently handling administrative tasks, ensuring effective communication, and providing exceptional patient care. Adept at managing schedules, medication processes, and patient interactions to enhance overall healthcare delivery.

Professional Experience

Practitioner Support:
Rescheduling and Scheduling: Proficient in rescheduling appointments and scheduling follow-ups for patients, optimizing practitioner availability.
Ensured timely patient appointments, reducing wait times and improving patient satisfaction.

Script Management:
Facilitated efficient prescription handling by sending scripts for Dr. Ray and Kate, enhancing medication management.
Managed shared patients between Dr. Z and Dr. Ray, ensuring smooth coordination of care.
Provided comprehensive support for Dr. Z's patients, including communication and scheduling assistance.

Calendar Management:
Conducted daily calendar checks to guarantee that initial consultations were completed with necessary forms, minimizing administrative errors.
Maintained email integrations and synchronization for streamlined communication.

Medication Management:

Script Handling: Demonstrated proficiency in sending prescriptions via fax, ensuring prescription accuracy and timely processing.
Monitored the receipt of scripts to prevent delays in patient care.

Refill Tracking:
Tracked prescription refills and communicated tracking information to patients, promoting medication adherence.
Assisted patients in obtaining necessary medications by calling in pharmacy prescriptions to local pharmacies.

Patient Support:

Appointment Rescheduling: Efficiently managed the rescheduling of canceled appointments, maximizing practitioner availability and patient convenience.
Ensured that patients received prompt rescheduling options, reducing appointment gaps.

Renewal Tracking and Outreach:
Maintained a renewal tracking system, proactively reaching out to patients for necessary renewals, and improving compliance with treatment plans.
Offered general support to patients, addressing inquiries, and concerns, and providing guidance on healthcare processes.

Processing Cancellations: 
Handled cancellation requests with professionalism and empathy, minimizing patient dissatisfaction.
Ensured smooth processing of cancellations while maintaining accurate patient records.

Skills:
Excellent time management and organizational skills.
Proficient in electronic health records (EHR) and scheduling software.
Strong communication and interpersonal skills.
Detail-oriented with a keen eye for accuracy.
Ability to handle sensitive patient information with discretion.