Overview
Looking for full-time work (8 hours/day)
at $5.79/hour ($1,120.00/month)
Bachelors degree
Last Active
June 30th, 2026 (18 days ago)
Member Since
June 13th, 2022
Profile Description
Hi,
I am Joanna. I am a technical support professional with experience in application support, incident management, and application maintenance for insurance systems. My work includes monitoring incidents in ServiceNow, performing data reconciliation using SQL tools such as Microsoft SQL Server, and ensuring the smooth operation of policies and claims processes.
Alongside my technical background, I have also trained in virtual assistance, administrative support, social media management, and virtual bookkeeping using QuickBooks Online and Xero. I am also QuickBooks Online Certified, which strengthens my knowledge of bookkeeping workflows, bank reconciliation, and financial record management while combining technical problem-solving with strong organizational and communication skills.
Top Skills
Office and Administration » Email Handling
Experience: 2 - 5 years
Office and Administration » Administrative Support
Experience: 2 - 5 years
Accounting » Bookkeeping » Online Bookkeeping
Experience: Less than 6 months
Other Skills
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
Customer Support » Phone Support » English Speaking
Experience: 2 - 5 years
Office and Administration » Calendar Management
Experience: 1 - 2 years
Office and Administration » Data Entry
Experience: 2 - 5 years
Software » Data Engineering » SQL
Experience: 2 - 5 years
Marketing » Social Media Management » Social Media Marketing
Experience: 1 - 2 years
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- San Pascual, Masbate
- Tests Taken
- IQ
- Score: 110
- DISC
- Dominance: 36%
- Influence: 29%
- Steadiness: 15%
- Compliance: 20%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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