• IT technical support, in SMS TYRE DEPOT (Goodyear Autocare)
San Pablo City, Laguna (Sep. 2016 – up to Present)
mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them
-installing and configuring computer hardware operating systems and applications;
monitoring and maintaining computer systems and networks
-talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
-working continuously on a task until completion (or referral to third parties, if appropriate);
rapidly establishing a good working relationship with customers and other professionals;
-replacing parts as required; conducting electrical safety checks on computer equipment.
• Operation Executive in Bestway Cleaning Services, Singapore
(Mar. 2014 – Mar. 2016)
- In charge of the day-to-day operations and deployment of manpower to the allocated sites, makes rounds and checks to various sites to ensure staff are carrying out their duties accordingly and meet up with clients to get feedback on regular basis.
- Provide support for site supervisor and assist in handling complaints or operational issues.
- Co-ordinate with management team and works with clients’ management to ensure customer satisfaction.
- Attend monthly site meetings & contribute towards improving services to clients.
• Sign Maker
(Advertising Specialist Assistant) in Office of the Branch Management (OBM) Dept. SM Department Store San Pablo City, Laguna (Aug. 2010 - Jan. 2014)
- Responsible for the production of signs and posters following set standards of the company
- Knowledgeable in graphics designing using various computer software applications, creative and with a high degree of attention to detail
• Tagging Clerk in Receiving and Dispatching Unit (RDU)
Dept. SM Department Store San Pablo City, Laguna
-in charge of putting labels with necessary information on products or other merchandize type items
-maintained tag and title tracking logs that they can make available in case of legal liability or in any inquiry coming from the client or the company's management
• Receiving Checker in Receiving and Dispatching Unit (RDU)
Dept. SM Department Store San Pablo City, Laguna
-documented quantity, quality, type, weight, test result data, and value of materials or products
-counted or estimated quantities of materials, parts, or products received or shipped
-examined products or materials, parts, subassemblies, and packaging for damage, defects, or shortages
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