- Handled HR and administrative tasks.
- Managed Socal Media Platforms
- Managed
- Maintains company master list and training master files.
- Conduct company orientations for newly hired employees.
- Worked with company tech. trainers in conducting training and seminars.
- Consolidate and evaluate training post-test examinations.
- Coordinate w/ company supervisors for training and seminar schedules.
- Creates monthly output presentations.
- Handling Inbound & Outbound calls, Chat &
- Navigate multiple tools, applications, websites, and software to assist users globally.
- Provide the user with a solution, troubleshoot & route/escalate the user to the appropriate resolution group.
- Demonstrate excellent customer service in all user interactions.
- Familiar with Search Engine Optimization & Social Media Management
- Log, validate, and diagnose user issues, on the full range of products and applications used.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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