VA/Salesforce/Customer Service/Transformative Coach

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

May 6th, 2024 (3 days ago)

Member Since

June 9th, 2022

Profile Description

Dedicated and results-driven professional with 5 years of experience in the BPO industry, specializing in customer service and sales development. Adept at achieving and exceeding regional and national sales goals, and skilled in mentoring and coaching sales teams to enhance performance and personal work habits.

Work Experience
*Senior Specialist, Sales Development (Retail - Direct Selling)
Mary Kay Philippines | Mar 2012 to Jan 2024 Successfully led and mUpgrade to see actual infoged nationwide salesforce, consistently achieving and exceeding regional sales goals.- Initiated and implemented programs that contributed to the career growth of salesforce and led to increased sales.- Developed strong mentoring and coaching skills, creating educational modules to train salesforce in achieving their goals.- Assisted in achieving sales targets and provided support for sales development initiatives.

*Customer Service Associate / Quality Upgrade to see actual infolyst Program (BPO)
Aegis People Support | Feb 2009 - Feb 2012
Completed a Quality Upgrade to see actual infolyst program, enhancing skills in performance evaluation and quality improvement in customer service.- Evaluated customer service calls and provided coaching to agents to enhance their customer service skills.

Skills:
Salesforce Development
Customer Service
Salesforce MUpgrade to see actual infogement
Coaching and Mentoring
Class facilitator
Virtual and face to face  hosting

Knowledgeable:
Salesforce Education and Events
Service Cloud
Citrix Workspace
Oracle
Microsoft Teams
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One Drive
Sharepoint
Canva
Loom
Slack
Trello
LastPass

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