Knowledge Editor

Overview

Looking for part-time work (4 hours/day)

at $4.00/hour ($352.00/month)

Bachelors degree

Last Active

December 6th, 2023 (149 days ago)

Member Since

June 8th, 2022

Profile Description

I worked as a Customer Service/IT Service Desk/Helpdesk Technician before, and I can say that aside from my background in IT, I also possess good customer service skills and communication Upgrade to see actual info addition, I also was able to make Phone, Chat, Email, and Client Escalation recovery with my previous projects.

I make sure to do the task at hand with the finest quality when produced. I can show flexibility towards work and make sure I can be counted on whenever my colleagues and superiors need me. I am always a team player.

As a Knowledge Editor, I am responsible for the design, development, production, and maintenance of an Artificial Intelligence virtual agent content. Daily tasks are to integrate the work of knowledge and other departments for a complete online presentation to AI (client) visitors. Formats updates, creates lays out, formats, and edits the content using light HTML according to specifications. Ensures that a consistent corporate look and feel is maintained throughout AI interactions. Occasionally write and edit knowledge Upgrade to see actual info doing so, our company can provide the best experience for our clients.