General Virtual Assistant / Customer Service Specialist

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

May 4th, 2024 (today)

Member Since

June 8th, 2022

Profile Description

Greetings! 

I'm Upgrade to see actual info, an experienced Customer Service Rep with expertise in tech support, collections, sales, and advisory roles. With 7+ years of experience, I offer top-notch assistance and excellent customer experiences across industries.
My Expertise:

1. Tech Support: Skilled in troubleshooting software and hardware issues, providing technical guidance, and quick issue resolution. Proficient in various operating systems and software.
2. Collections: Effective handling of customer accounts, payments, and negotiations. Achieved high collection rates while maintaining positive relationships.
3. Sales Support: Experienced in order processing, product inquiries, and CRM systems. Proven track record of boosting sales revenue.
4. Support Advisor: Successfully guide customers through complex problems with personalized solutions. Exceptional problem-solving and empathy skills.
Shopify Know-How: I'm a Shopify expert, knowledgeable in-store setup, theme customization, app integration, and inventory management. Let's maximize your online business potential.
Why Choose Me?- Exceptional customer service.- Multitasking and time management.- Strong problem-solving.- Excellent communication.- Collaborative team player.
Ready to handle your customer service, tech support, collections, sales, or advisory needs? Let's enhance customer satisfaction, optimize processes, and fuel business growth. Contact me to discuss further.
Excited to work with you!

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