Flordeliza
Intake Specialist/Case Manager/Legal Assistant
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $7.94/hour ($1,536.00/month)
Associates degree
Last Active
July 2nd, 2026 (today)
Member Since
June 7th, 2022
Profile Description
A dedicated Customer Service professional with over 10 years of experience in the BPO industry, delivering exceptional client support across diverse accounts. Skilled in fraud analysis and background check screening, bringing a strong blend of analytical skills, risk assessment, compliance knowledge, and people-centered service.
I have almost 2 years of Virtual Assistant experience in the legal industry. I have worked as a Case Manager for a Criminal Law firm, an Intake Specialist for an Employment and Personal Injury law firm, and a Legal Assistant for a Family Law firm handling divorce, custody, and post-judgment matters.
My experience includes client communication, onboarding, calendar management, document management, case file maintenance, and drafting legal documents under attorney supervision.
My strengths are adaptability, communication, and attention to detail. I learn new systems quickly and prioritize keeping clients informed. One area I continue to improve is balancing my tendency to double-check my work with efficiency, while still maintaining accuracy and quality.
Top Skills
Professional Services » Management Services » Administrative Management
Experience: 2 - 5 years
Professional Services » Legal Services » Case Management
Experience: 6 months - 1 year
Virtual Assistant
Experience: 1 - 2 years
Other Skills
E-Commerce » Ebay » Customer Support
Experience: 5 - 10 years
I have been in a BPO for more than 5 years, handled different accounts. Credit Bureau, Collections and Returns Specialist in E-commerce.
Basic Information
- Age
- 36
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Pasig City, Metro Manila
- Tests Taken
- IQ
- Score: 114
- DISC
- Dominance: 41
- Influence: 19
- Steadiness: 31
- Compliance: 9
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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