I have been with BPO industry for more than 10 years. I handled different accounts, mostly, financial.
Excellent customer service
Keen to details
Call monitoring
Experience: 5 - 10 years
I have been in a BPO for more than 5 years, handled different accounts. Credit Bureau, Collections and Returns Specialist in E-commerce.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.