Ivony
AI-Savvy E-Commerce VA | Shopify, Etsy, Customer Support & Workflow Management
Verified
With Timeproof
Overview
Looking for part-time work (5 hours/day)
at $4.15/hour ($500.00/month)
Bachelors degree
Last Active
July 16th, 2026 (5 days ago)
Member Since
June 5th, 2022
Profile Description
Hi! I'm Ivony.
I help businesses stay organized, improve efficiency, and deliver excellent customer experiences through Virtual Assistance, Administrative Support, E-commerce Management, Customer Support, and AI Data Annotation.
I have experience supporting online businesses by managing daily operations, handling administrative tasks, organizing data, and providing reliable customer service. Whether it's maintaining an e-commerce store, processing orders, responding to customer inquiries, or managing business workflows, I consistently deliver accurate, detail-oriented work with minimal supervision.
My experience includes:
• Virtual Assistant and Administrative Support
• Executive Assistance
•
• Customer Service
• Shopify and Etsy Store Management
• Product Listing Creation and Product Listing Optimization
• Product Uploads and Inventory Management
• Order Processing, Order Tracking, and Order Fulfillment
• Internet Research and Web Research
• Data Entry, Data Cleanup, Data Validation, and File Management
• Microsoft Excel (Pivot Tables, Reports, Dashboards, and Data Analysis)
• Google Workspace and Microsoft Office
• Documentation, SOP Management, and Workflow Organization
• Scheduling and Task Coordination
In addition to e-commerce support, I have experience as an AI LLM Data Annotator, evaluating AI-generated responses, following detailed project guidelines, maintaining high-quality data standards, and delivering consistent, accurate results. My background has strengthened my analytical thinking, attention to detail, quality assurance skills, and ability to work efficiently with structured processes.
My previous experience as an online English teacher also developed strong communication skills, patience, adaptability, and professionalism when working with clients from different backgrounds.
I am known for being dependable, organized, detail-oriented, and proactive. I learn new tools quickly, follow instructions carefully, and consistently meet deadlines while maintaining a high level of accuracy.
Tools & Platforms
Shopify • Etsy • WooCommerce • Google Workspace • Microsoft Office • Microsoft Excel • Google Sheets • Canva • Calendly • Google Calendar • Zoom • Google Meet
Keywords:Virtual Assistant • Executive Assistant • Administrative Assistant • AI Data Annotation • LLM Annotation • AI Trainer • Data Entry • Data Management • Data Validation • Internet Research • Web Research • Shopify • Etsy • WooCommerce • Customer Support •
I am currently available for long-term part-time or full-time remote opportunities and look forward to helping businesses grow through reliable, efficient, and high-quality support.
Top Skills
E-Commerce » Etsy
Experience: 1 - 2 years
Managed end-to-end order processing across multiple e-commerce platforms, including tracking, fulfillment, and delivery. Maintained detailed spreadsheets for order monitoring and reporting. Liaised with outsourcing and fulfillment partners to ensure timely dispatch and issue resolution. Edited and resized customer artwork using Photoshop according to specifications. Used Shippit to dispatch, track, and fulfill orders efficiently.
Customer Support » Ecommerce » Shopify
Experience: 1 - 2 years
Provided responsive and professional customer support via email and live chat, primarily using Gorgias. Handled order inquiries, shipping updates, returns, refunds, and basic product concerns while maintaining a positive customer experience. Followed established SOPs and brand tone to ensure consistent, accurate responses. Escalated complex issues when needed and worked closely with the team to resolve customer concerns efficiently.
E-Commerce » Order processing
Experience: 1 - 2 years
Managed customer orders across multiple e-commerce platforms, ensuring accurate processing and timely fulfillment. Created and maintained spreadsheets to track orders, monitor status, and support smooth daily operations. Coordinated with outsourcing and fulfillment partners to follow up on order progress and resolve issues. Edited and resized artwork using Photoshop based on customer specifications. Dispatched, monitored, and fulfilled orders using Shippit to ensure on-time delivery.
Other Skills
Office and Administration » Email Management
Experience: 1 - 2 years
Managed a high volume of customer email inquiries, prioritizing and organizing messages to ensure timely responses. Delivered professional and efficient customer support by addressing order concerns, questions, and requests in line with company standards and response-time goals.
Marketing » GoHighLevel
Experience: Less than 6 months
Basic Information
- Age
- 42
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Taguig City, Metro Manila
- Tests Taken
- IQ
- Score: 114
- DISC
- Dominance: 26
- Influence: 30
- Steadiness: 30
- Compliance: 14
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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