Kristina

Payments Operations and Chargeback Specialist | Fraud & Risk Analysis | Operatio

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Overview

Looking for full-time work (8 hours/day)

at $8.31/hour ($1,600.00/month)

Bachelors degree

Last Active

June 25th, 2026 (yesterday)

Member Since

June 3rd, 2022

Profile Description

I'm a detail-oriented Virtual Assistant with 5+ years of experience supporting businesses in e-commerce, banking, fintech, non-profit, and real estate. I specialize in keeping operations clean, compliant, and efficient — from catching fraudulent transactions to auditing processes that protect your bottom line.

What I can do for you:

Payments Operations & Chargeback Management
________________________________________________
Managed cascading payment routing across multiple processors/gateways to maximize authorization rates and minimize failed or declined transactions
Managed Disputifier, the company's chargeback prevention and dispute management platform, to monitor, flag, and resolve disputes
Performed payments analytics and chargeback trend analysis to identify fraud patterns

Fraud & Risk Analysis:
________________________________________________
KYC/ID verification and fraud flag review
Transaction monitoring and suspicious activity reporting
Chargeback investigation and documentation
Risk scoring support and escalation handling

Audits & Quality Assurance:
________________________________________________
Process audits and SOP compliance checks
Report accuracy reviews and data validation
Team output quality checking and error reporting
Financial audit support and discrepancy flagging

Operations Support:
________________________________________________<8efe80624d780eba0c6493ec45140364>Email and ticket management (24-hour SLA compliance)
Document review and workflow coordination
Team supervision and performance tracking
Cross-functional coordination and reporting

I handle sensitive and confidential data with strict professionalism. I'm fast-learning, systems-oriented, and committed to zero-error deliverables.

Let's connect.

Top Skills

Experience: 2 - 5 years

Experience: Less than 6 months

Experience: 1 - 2 years

Other Skills

Experience: Less than 6 months

Experience: 2 - 5 years

Experience: 6 months - 1 year

Basic Information

Age
27
Gender
Female
Website
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Address
Dasol, Pangasinan
Tests Taken
None
Government ID
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