Experienced Mental Health Virtual Assistant and Healthcare Administrative Support professional with hands-on experience supporting psychologists, therapists, and clinical teams in fast-paced remote environments. Skilled in client intake, appointment scheduling, psychological assessment coordination, medical and educational records management, report writing support,
Proficient in IntakeQ, TherapyNotes, Asana, Google Workspace, Q-global/Q-interactive, PARiConnect, MHS, WPS Assessment, spreadsheets, and AI tools such as ChatGPT and Claude for workflow automation, documentation support, and operational efficiency.
Experienced in supporting psychological evaluations, mental health reports, IEP/IEE coordination, ERMHS support, and back-office healthcare operations while maintaining HIPAA compliance and confidentiality standards. Completed HIPAA Certification and NDIS training with knowledge of healthcare privacy, disability support administration, and compliance processes.
Strong background in executive assistance, administrative support, project coordination, CRM/EMR management, data entry, document organization, inbox management, task management, and remote team collaboration. Detail-oriented, highly organized, tech-savvy, and capable of managing multiple priorities while delivering accurate and timely work.
I can help businesses and clinicians reduce administrative workload, improve operational efficiency, clear backlogs, organize systems, manage documentation, streamline workflows, and support high-quality client care.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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