AR/AP & Invoice Specialist | Admin Support VA

-Analyze customer financial statements, credit reports, and payment history. -Review and Send Invoices -Monitor overdue accounts and coordinate with collection teams. -Maintain strong relationships with clients to ensure timely payments. -Communicate credit terms clearly to customers and internal stakeholders.

I work with a CEO and manage his daily workload, including his schedule, emails, appointments, and meetings. I also handle his expenses and finances, travel agenda, and other administrative tasks.

● Providing introductory information to new customers ● Ensuring that customers are satisfied with products or services ● Following up with clients or customers to check that they’re still satisfied with any purchases ● Letting customers or clients know about additional products or services ● Determining the quickest, most effective ways to answer a client’s or customer’s questions ● Escalating queries and concerns ● Troubleshooting common issues with a product or service ● Working with a team of CSRs and other departments to find appropriate solutions

I review resumes and conduct initial screening of candidates to assess their skills, experience, and suitability for the job. I also ensure the necessary documentation is collected from applicants and coordinate and guide them through our onboarding process. For this job, I’m using ClickUp, ADP, Microsoft 365, and Mighty Call.

Research, ensure accurate information on leads, and generate leads using different tools like Apollo.

- I bring a solid understanding of Shopify's functionalities and have successfully managed online stores, including handling product listings, optimizing store performance, and implementing marketing strategies to drive sales. My technical proficiency combined with a customer-centric approach allows me to streamline operations and enhance the overall shopping experience.