Mark

Sr. Client Success Manager |Customer Service PRO| GHL VA

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $14.90/hour ($2,880.00/month)

High school diploma

Last Active

July 6th, 2026 (3 days ago)

Member Since

May 29th, 2022

Profile Description

Hey, it's Mark!

I'm a Client Success and Account Management professional who genuinely enjoys helping businesses grow, retain their clients, and get real return on their investment. Over the years, I've built deep expertise in HighLevel (GHL), using it not just as a tool but as a full system to streamline onboarding, automate workflows, build funnels, and create client experiences that actually keep people around.

Most of my work has been with businesses in the home service and automotive industries, where I help them generate more qualified leads and consistent jobs through Facebook and Google Ads. But beyond running campaigns, I act more like a strategic partner than a typical account manager. I dig into the data, spot what's not working, and give clients clear direction they can move on right away.

My background covers a lot of ground including Customer Service, Quality Analysis, Team Training, and Appointment Setting, which gives me a solid understanding of both the people side and the operational side of client success. I'm the kind of person who addresses problems before they become bigger issues, builds real trust with clients, and follows through on what I say I'll do.
Whether I'm onboarding a new client, auditing a struggling campaign, or helping a junior tea ---------- mber find their footing, I bring the same energy: stay organized, communicate clearly, and make sure every client I work with actually sees results.