Admin and Executive Assistant | E-commerce Expert Virtual Assistant - Amazon Sho

Overview

Looking for full-time work (8 hours/day)

at $4.66/hour ($896.00/month)

Bachelors degree

Last Active

June 28th, 2026 (today)

Member Since

May 27th, 2022

Profile Description

Email address: ----------
WhatsApp #: ----------

Your eCommerce business deserves someone who can keep everything running smoothly — without you having to worry about the day-to-day chaos.

5 Years eCommerce & Operations Experience
Customer Support | Store Operations | Order Management
Shopify | Amazon | Walmart | eBay | Dropshipping Support

Are you looking for a legitimate, affordable, and dependable Virtual Assistant? Or maybe…

Do you need someone who can handle your daily operations, customer support, backend tasks, and social media management so you can focus on growing your business?

If so, your search stops here.

I help online businesses stay organized, efficient, and customer-focused by managing the operational side of eCommerce. From handling customer concerns to processing orders and monitoring inventory, I make sure your business stays on track while you focus on scaling.

What I Can Help You With

E-Commerce Operations Support
I help maintain smooth daily operations so your business stays efficient and stress-free.

-Order processing & fulfillment coordination
-Shopify store management
-Product uploads & listing updates
-Tracking shipments & delivery monitoring
-Returns, refunds, and exchange handling
-Subscription & recurring order management
-Dispute and chargeback assistance
-Basic reporting & store monitoring

Customer Service Support
I provide professional and empathetic customer support that protects your brand reputation.

-Responding to customer emails and chats
-Handling order issues & delivery concerns
-Managing refund requests professionally
-Resolving disputes & chargebacks
-Customer retention & upselling support
-Subscription cancellation handling
-Building positive customer experiences

Administrative & Executive Assistance
I keep your business organized behind the scenes so operations stay efficient.

-Calendar management
-Scheduling appointments
-Drafting letters and correspondence
-Liaising between staff members and co-founders
-Data entry & CRM maintenance
-File and document organization
-SOP creation & documentation
-Research tasks
-Microsoft Office 365 support

Social Media Content Moderation
I help maintain a positive and professional online presence for your brand.

-Responding to messages & customer inquiries
-Content moderation across Facebook, Instagram, and LinkedIn
-Community management support
-Monitoring comments and engagement
-Assisting with customer concerns on social platforms

Graphic Design Support
I create simple and professional graphics using Canva.

-Social media graphics
-Promotional materials
-Basic marketing visuals
-Content design support

Order & Fulfillment Management
I ensure orders are processed correctly and customers receive timely updates.

-Coordinating with suppliers & fulfillment centers
-Managing marketplace orders
-Tracking deliveries & resolving shipping issues
-Handling replacement orders & reshipments
-Monitoring fulfillment performance

Inventory Support
I help prevent stock issues and keep inventory organized across platforms.

-Inventory monitoring & stock updates
-Low-stock alerts & restocking coordination
-Backorder & oversell management
-Supplier coordination
-Inventory reporting support


TOOLS
ZENDESK, FRESHDESK, CRM PLATFORMS
TRELLO, SLACK, PIPEDRIVE, WHATSAPP, ZOOM
CANVA, MICROSOFT OFFICE, GOOGLE WORKSPACE
HELIUM10, SELLERAMP, REVSELLER, KEEPA
CHATGPT, GEMINI, COPILOT

Why Work With Me?

I understand how demanding eCommerce can be. Managing orders, customer concerns, inventory, backend operations, and social media all at once can quickly become overwhelming.

My goal is to help simplify your workload, improve customer satisfaction, and keep your business operations running efficiently.

I’m detail-oriented, proactive, dependable, and committed to helping your business grow with reliable support you can trust.

Hire me and let’s get started making sales.

Thank you!