Dedicated IT Support Technician with over 9 years of hands-on experience in helpdesk support, network operations, and systems administration. Skilled at diagnosing and resolving hardware and software issues across diverse environments, from hotel hospitality systems to corporate IT infrastructure. Proven ability to manage ticket queues within SLA timelines, perform proactive monitoring, and deliver reliable support that keeps business operations running smoothly.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 1 - 2 years
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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