With several years of experience as a Virtual Assistant specializing in pre-sales and after-sales support, I am confident that my skills and work ethic make me a strong candidate for this role.
I am a highly motivated self-starter who works efficiently with minimal supervision. I take pride in delivering quality service and ensuring that all assigned tasks are completed accurately and on time. My strengths include:
Strong initiative and the ability to work independently.
Commitment to providing excellent service and maintaining high professional standards.
Proficiency in a wide range of software applications and online tools.
For the past two years, I have managed both pre-sale and after-sales responsibilities. On the pre-sales side, I handle customer inquiries, prepare quotes, and create orders manually. In after-sales, I communicate with customers via
Earlier in my career as a Virtual Assistant, I worked as a content writer—creating product descriptions for apparel, footwear, surfing, and skateboarding items. This experience strengthened my research and writing abilities. Later, I transitioned into a product lister role, managing product uploads and photo content for our website.
Currently, I serve as a Customer Service Assistant handling
I am proficient in Software & Tools: Gorgias, Google Docs, Google Sheets, Dropbox, Google Drive, VSCommerce, Omnis Software (New Zealand e-commerce system), Shopify, OpenCart, Amazon Seller Central, TradeMe, eBay, Gmail, Slack, WeChat, PureChat,
I am available for an interview at your convenience and can start immediately.
Thank you for considering my application. I look forward to the opportunity to contribute to your team’s success.
PORTFOLIO:
Experience: 6 months - 1 year
Sales associate After-sales care Email support Chat support
Experience: 6 months - 1 year
Knowledgeable at purechat system
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