GENERAL VIRTUAL ASSISTANT | CUSTOMER SUPPORT

Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

July 7th, 2026 (5 days ago)

Member Since

May 21st, 2022

Profile Description

Are you an overwhelmed business owner struggling to stay on top of your daily tasks? 
Hi, I’m Jonalyn, a Virtual Assistant and I'm here to help you regain your time and boost your productivity. Here's my work experiences:

HOMECARE SCHEDULER
Olivia Professional Solutions (Maryland, USA)
*Coordinate caregiver schedules by matching Care Pros with suitable clients, offering open shifts, confirming availability, and assigning shifts based on client needs and caregiver compatibility.
*Respond to caregiver questions and concerns in a friendly, professional, and empathetic manner while providing guidance and assistance on scheduling, availability, clock-in/out issues, call-outs, and office procedures.

STATISTICAL ANALYST
Philippine Statistics Authority (PSA - Benguet)
*Data entry; research and process statistical data; and content creation of statistical results for dissemination to various social media platform
*Screening and hiring of Statistical Researchers; preparing service contracts
*Email management of the office’s official email address; calendar and schedule management; project management; organizational and executive support to the Chief Statistical Specialist.

CUSTOMER SUPPORT
Concentrix (eBay North America, Remote)
*Handle customer inquiries and concerns through phone, email, and live chat
*Assist in tracking orders, document and retrieve information from the database
*Process return and refund of orders

SECRETARY
Our Lady of the Pillar Parish
*Record management
*Assist in the preparation of financial report
*Prepare PowerPoint Presentations